Bath Bomb Packaging

Shipping Policy

Last updated: September 27, 2026

At Bath Bomb Packaging, we offer safe and reliable shipping for custom packaging orders across the United States and around the globe. Customers in the United States and Canada may qualify for free shipping. Whether free shipping applies depends on the product, order quantity, and delivery location, and we always confirm it in your quote.

For orders shipping outside the United States and Canada, shipping charges may apply. Any applicable shipping cost will be shared with your quote or order details before production begins. Duties, taxes, and import fees charged by the destination country are the customer’s responsibility.

Standard Turnaround Time

Our standard turnaround time is usually 7 to 12 business days after the final digital proof has been approved. Larger or more complex orders can take 16 to 21 business days, and we confirm the timing in your quote. Production starts once your artwork and order details are fully confirmed.

Please note that turnaround time refers to production only and may not include shipping or transit time.

Tracking Your Order

When your order ships, we send you the shipping details, including a tracking number where the carrier provides one.

Damaged Shipments

If your order arrives damaged, take photos before opening the carton and contact us within 7 business days of delivery. See our Return and Refund policy for how claims work.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address. If an incorrect or incomplete address is submitted and delivery cannot be completed, the shipment may be returned to Bath Bomb Packaging. In that case, the customer will be responsible for any reshipping charges needed to send the order to the corrected address.

Unclaimed Shipments

If a shipment is refused or goes unclaimed and is returned to Bath Bomb Packaging, the customer will be responsible for any additional shipping charges required to resend the order.

Delays Beyond Our Control

While we work hard to ensure timely delivery, Bath Bomb Packaging is not responsible for delays caused by circumstances outside our control, including:

Contact Us

If you have any questions about shipping, delivery timelines, or your order status, please contact us:

Email: sales@bathbombpackaging.com

Phone: +1 (312) 910-5253 (Monday–Friday, 9:00 AM to 6:30 PM EST)