This Privacy Policy explains how BathBombPackaging.com (“we,” “us,” “our”) collects, uses, and shares information when you visit our website, request a quote, place an order, or communicate with us.
1) Information we collect
A. Information you provide
We may collect information you submit through forms, email, chat, or phone, such as:
- Name, company name, billing and shipping address
- Email address, phone number
- Quote and order details (box style, size, quantity, artwork requirements, notes)
- Files you upload (logos, designs, print files, brand assets)
- Any other information you choose to share
B. Information collected automatically
When you browse our site, we may automatically collect:
- IP address, device type, browser type, operating system
- Pages you viewed, time spent, referring/exit pages
- Approximate location (city/country level)
- Cookies or similar tracking data (see “Cookies” below)
C. Payment information
If you pay by card or another online method, payments are typically processed by third-party payment providers. We do not store full card numbers. Your payment provider may collect and process payment details under their own privacy policy.
2) How we use your information
We use information to:
- Provide quotes, process orders, and deliver products
- Communicate with you about proofs, production, shipping, and support
- Improve our website, services, and customer experience
- Detect fraud, prevent abuse, and maintain security
- Comply with legal obligations and enforce our terms
- Send updates or marketing messages (you can opt out anytime)
3) Cookies and tracking
We may use cookies and similar technologies to:
- Keep the site functioning properly
- Understand traffic and performance (analytics)
- Remember preferences and improve user experience
You can control cookies through your browser settings. Some site features may not work properly if you disable cookies.
4) How we share information
We may share information with:
- Service providers who help us operate (hosting, analytics, customer support tools, email services)
- Payment processors to complete transactions
- Shipping and logistics partners to deliver your orders
- Professional advisors (legal, accounting) when necessary
- Authorities if required by law or to protect rights, safety, and security
- Business transfers if we are involved in a merger, acquisition, or asset sale
We do not sell your personal information in the ordinary sense.
5) Data retention
We keep information only as long as needed to:
- Provide services and maintain records
- Comply with legal and tax requirements
- Resolve disputes and enforce agreements
6) Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
7) Your rights and choices
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Opt out of marketing communications
To make a request, contact us at: [info@bathbombpackaging.com].
8) Children’s privacy
Our website and services are not intended for children under 13 (or under 16 in some regions). We do not knowingly collect personal information from children.
9) International visitors
If you access our site from outside the country where we operate, your information may be processed in jurisdictions with different data protection laws.
10) Changes to this policy
We may update this Privacy Policy from time to time. The “Effective date” will be updated, and the new policy will be posted on this page.
11) Contact us
BathBombPackaging.com
Email: [info@bathbombpackaging.com]